Relay — Setup and support

Getting started.

Will Relay need an app or driver?

R1 is designed to use your Mac’s built-in wired networking without a required app or driver. Final compatibility, first-use setup and service activation instructions will be published before launch. The optional companion app is not a prerequisite for the intended Internet connection.

Copy updated October 28, 2026. Design and validation remain provisional.

Check your Mac.

Designed for USB-C MacBooks from 2018 onward, with macOS 12 or newer. Full compatibility validation is pending.

Connect through USB-C.

One port supplies power and data. Designed to use macOS’s built-in wired networking, without a required driver or app.

Choose cellular service.

Service through our data partner. Coverage, plans and activation details will be published before launch.

Keep local agents awake.

Keep your Mac powered and awake, with sleep prevention enabled. R1 supplies connectivity; the hardware does not prevent sleep. Supported coverage and service required.

Read common questions