Setup & support

Getting started.

The intended setup. Final instructions will be published before launch.

Check your Mac.

Designed for USB-C MacBooks from 2018 onward, with macOS 12 or newer. Full compatibility validation is pending.

Connect through USB-C.

One port supplies power and data. Designed to use macOS’s built-in wired networking, without a required driver or app.

Choose cellular service.

Service through our data partner. Coverage, plans and activation details will be published before launch.

Keep local agents awake.

Keep your Mac powered and awake, with sleep prevention enabled. R1 supplies connectivity; the hardware does not prevent sleep. Supported coverage and service required.

Read common questions