Support
Before you join.
Compatibility, connectivity and availability.
What is Relay R1?
A USB-C 5G card in development for MacBook. Powered by your laptop, with no battery.
Which MacBooks is it built for?
USB-C MacBooks from 2018 onward, on macOS 12 or newer. Compatibility testing is ongoing.
Will it need a driver or app?
Designed for standard USB wired networking, without a required driver or app.
How does cellular service work?
Through our data partner. 5G RedCap, with LTE fallback. Coverage and availability will be announced before launch.
What will it cost, and when will it ship?
Price and shipping date are not announced. Availability follows FCC authorization.
Does the waitlist place an order?
No. It’s free and non-binding, with no payment required. To leave, email kavin@relay5g.com.
Are these finished-product photographs?
They are CAD-based design visualizations. Production geometry and finish are still being finalized.
What is the warranty?
We plan a two-year limited warranty. Final warranty and returns terms are under review and will be published before sales open.